Webinar Troubleshooting

In case issues occur when trying to view a live Webinar on our site, please review the following troubleshooting tips.

  • To ensure your computer is capable of viewing our live Webinar, click on the following link.

    View Test

  • Use Internet Explorer to view our Webinar.
  • View the following images to ensure Active X controls are enabled. Windows Media Player Add-in must be installed to view our Webinar.

 

When Internet Explorer asks you to allow the add-on, click inside of the yellow bar.

Image_Webinar_Test01

 

When it prompts you to "Run" the ActiveX Control, hit "Run".

Image_Webinar_Test02